Privaatsuspoliitika

(applies to all visitors of Adovinci website, including our Operators and Advertisers)

At Adovinci we are deeply committed to respecting and protecting the privacy of the Adovinci Website (www.adovinci.com) visitors and our service users. Our privacy policy governs the way in which we use and disclose any personal information we may learn about you when you visit the Adovinci Website or use our services.

You must disclose clearly any data collection, sharing and usage that takes place on any site, app or other property as a consequence of your use of any Adovinci advertising service. By using Adovinci Website, services, advertisement serving or any other related product you signify your acceptance of this policy.

1. INFORMATION COLLECTION, USE AND DISCLOSURE

Adovinci collects information that you share to Adovinci yourself, e.g. when you complete Adovinci Account registration form. This information may include, but is not limited to, your first and last name(s), company name and info (if any), email, address and phone number. Adovinci retains your personal data while your account is in existence or as is needed to provide you services. 

Adovinci uses the information that you have shared for providing you Adovinci services. Adovinci may also use this information for contacting you for marketing purposes and share it with third parties solely to perform services on behalf of Adovinci, such as providing support to Adovinci’s internal operations.

Adovinci may disclose any information we have about you if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of Adovinci Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Adovinci rights or property, or the rights or property of visitors to or users of the Adovinci Website, including Adovinci customers. Adovinci reserves the right at all times to disclose any information that Adovinci deems necessary to comply with any applicable law, regulation, legal process or governmental request. Adovinci also may disclose your information when Adovinci determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Adovinci may preserve any transmittal or communication by you with Adovinci through the Adovinci Website or any service offered on or through the Adovinci Website, and may also disclose such data if required to do so by law or Adovinci determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce your Contract with Adovinci, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Adovinci, its employees, users of or visitors to the Adovinci Website, and the public.

Adovinci, through IP tracking and the use of cookies and pixel tags, collects anonymous usage statistics. These are industry standard technologies used by many major websites. No personally identifiable information is collected or used in this process. Information that is collected may include:

  • Session data
  • Geography
  • Browser information
  • IP Address
  • Operating system type
  • Content preferences
  • Website usage behavior and frequency

Adovinci may share the data which is collected using IP tracking, cookies and pixel tags to our customers only in the form of anonymous statistics so that it contains no personally identifiable information.

As a controller of the personal data Adovinci shall forward your necessary personal data to the authorized personal data processor Maksekeskus AS in order to process your payments.

2. COOKIE USAGE

Like most Internet sites, our Adovinci Website may use cookies.

Cookies are small text files placed on the browser or hard drive of your computer, mobile, or other device when you visit a website. Cookies are widely used when providing online services and help to make websites work, or work more efficiently as well as to provide information to the website owners. Cookies do lots of different things, for example, remembering user preferences, letting users navigate between pages efficiently and generally improving the user experience. Cookies are not used to personally identify you in any way, nor will they damage your system or files.

We may use on our Adovinci Website the following cookies:

Strictly necessary cookies: These cookies enable services that you have specifically requested for. Strictly necessary cookies are essential for the operation of Adovinci Website. They let you move around Adovinci Website and use its essential features, e.g. cookies that enable you to log into secure areas of Adovinci Website or cookies used by our networking systems (such as load-balancers, or network protection tools).

Analytical / performance cookies: These cookies collect information about how you use Adovinci Website. Such information is aggregated, anonymous and not personally identifiable and is used to help us improve how Adovinci Website works and to understand what interests our users, e.g. these cookies can recognize and count Adovinci Website visitor numbers and see how visitors move around Adovinci Website.

Functionality cookies: These cookies allow Adovinci Website to remember the choices that you make, (e.g. user name or language), and enable us to provide enhanced, more personal features, greet you by name and remember your preferences to improve your experience. They may be used to provide services that you have asked for. The information collected may be anonymized and these cookies cannot track your browsing activity on other websites.

Targeting or advertising cookies: These cookies collect information about how you use Adovinci Website. Such information is aggregated, anonymous and not personally identifiable and is used to help us improve how Adovinci Website works and to understand what interests our users, e.g. these cookies can recognize and count Adovinci Website visitor numbers and see how visitors move around Adovinci Website. 

Session cookies: These cookies allow us to link your actions during a browser session. We use session cookies to support the functionality of Adovinci Website and to understand your use thereof, i.e. which pages you visit, which links you use, and how long you stay on each page. Session cookies expire after you close your browser.

Persistent cookies: These cookies do not expire immediately after you close your browser, but stay on your device until they expire after a set period of time or you delete them. Each time you visit Adovinci Website, our web server will recognize the persistent cookie on your computer’s hard drive. By assigning your computer a persistent, unique identifier, we are able to create a database of your previous choices and preferences. The unique identifier also helps us to keep a more accurate account of how often you visit Adovinci Website, how often you return, how your use of Adovinci Website may vary over time, and the effectiveness of our promotional efforts.

Please note that third parties, (including, for example, advertising networks and providers of external services like web Traffic analysis services), may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

It is possible to tell your browser to reject cookies for all sites or specific sites. Rejecting cookies is not recommended, however, as cookies are intended to improve your browsing experience. For more information about removing cookies, please see the “Opting Out” section below.

3. THE FOLLOWING COOKIES ARE USED IN THE SITE

3.1 Name & Service Provider – Intercom | Cookie Name – intercom-session-[app_id] | Age – 1 week | Description – Helps to identify your previous conversations with customer support.

3.2 Name & Service Provider – Intercom | Cookie Name – intercom-id-[app_id] | Age – 9 months | Description – Anonymous visitor identifier cookie. As people visit your site they get this cookie.

3.3 Name & Service Provider – Hotjar | Cookie Name – _hjAbsoluteSessionInProgress | Age – X | Description – X

3.4 Name & Service Provider – Hotjar | Cookie Name – _hjid | Age – 365 days | Description – Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script.

3.5 Name & Service Provider – Google Analytics / Tag Manager | Cookie Name – _gat_gtag_<property-id> | Age – 1 minute | Description – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

3.6 Name & Service Provider – Hotjar | Cookie Name – _hjIncludedInSample | Age – 365 days | Description – Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

3.7 Name & Service Provider – Google Analytics | Cookie Name – _gat | Age – 1 day | Description – Helps to throttle traffic rate for Google servers.

3.8 Name & Service Provider – Google Analytics | Cookie Name – _gid | Age – 1 day | Description – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

3.9 Name & Service Provider – Google Analytics | Cookie Name – _ga | Age – 2 years | Description – Helps to identify sessions of visitors.

4. OPTING OUT

To avoid storing information in your browser, you can easily deny, or opt out of, cookies either by (a) Manually deleting them (follow the instructions contained in the “Help” section of your browser); (b) Choosing to permanently opt-out from seeing advertisements matching your interests.

In order to opt-out, you must have cookies disabled. If you use a different computer, change web browsers or delete this cookie, you will need to repeat the process.

5. YOUR RIGHTS

If you do not wish to receive any more commercial notifications from Adovinci, you may opt-out of this by sending us a notification at support@adovinci.com.

You may request details of personal information, which we hold about you in accordance with data protection laws. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. In addition you have all other rights provided in applicable laws regulating data protection and electronic transmission of commercial notifications. 

If you choose to close your Adovinci account, your personal data will be immediately deleted, except in the following cases. We retain your personal data after account deletion if it’s reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement.

6. CONFIDENTIALITY AND SECURITY

Adovinci adheres to the generally accepted industry standards to protect the information you submit to us. You agree and acknowledge that the Internet may be subject to breaches of security and that the submission of data over the Internet may not be secure. We strive to use acceptable means to protect any information you share with us, however we cannot guarantee its absolute security.

7. CONTACT

If you have any questions about Adovinci privacy policy or any request regarding the processing of your personal data, please write to us at:

Adovinci OÜ

Valukoja 8, Lasnamäe, Tallinn 11415 Estonia

info@adovinci.com